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My battery on my vehicle decided to die while getting gas. Luckly when I asked Megan if she had jumper cables. She said she would drive back to the dealership and bring some back. She came back with another lad Matt and and they were Able to give my jeep just enough juice to start. Thanks again so much for the help. It would have been a fun hour or so wait till my brother could have came.
in the last week
Had a great experience from start to finish while buying a used vehicle as well as trading in a vehicle. Reid in sales was excellent; very informative, friendly and helpful. Heinrich was great as well in taking care of financing. We discovered a small issue with the vehicle upon taking it home which was taken care of free of charge and in a very timely manner without any difficulties. Very happy with our experience here.
a week ago
I didn't end up buying anything from here as they didn't have what I was looking for. I was very pleased with the warm and positive greetings from the receptionist. She offered me some hot chocolate and then introduced me to Noah, who was very friendly and positive as well. I liked that I was greeted right away and it was a smooth transition between the associates. Working in a customer centric environment these are the type of people who you'd want to represented by! You guys deserve a raise!
3 months ago
Went in to speak to the Finance Manager about a specific vehicle on the lot. Not only did the Manager go above and beyond, the salesman that helped me did everything possible to make the purchase as easy as possible. Noah, the salesman took the time to explain everything and go over any questions we had. Heinrich the Finance Manager was an all star and did everything possible to get me the best rates possible. Very satisfied with my purchase and when I need a new vehicle again, Lethbridge Toyota will be my first and only stop. Great work team, we really appreciated it.
4 months ago
Huge shout out to Scott in the parts department, he is so pleasant to deal with and knows his stuff when it comes to vehicle parts. When I called, the receptionist was also very friendly and helpful. I also brought the vehicle over and dealt with Mike in service, he was awesome and took care of the truck right away with a positive attitude. Customer service is very important to me, hats off to Toyota for having out standing customer service!
4 months ago
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