COVID-19 Protocols

Our COVID-19 Protocols at Lethbridge Toyota

To say that 2020 has been a difficult and trying time might be putting it a little too lightly. However, Lethbridge Toyota understands the need to press on and return to normal—whatever the “new normal” entails. With that in mind, we’re following all government-mandated safety measures and doing everything in our power to ensure that you can count on a safe and comfortable dealership experience at Lethbridge Toyota, whether you’re visiting the dealership in person or utilizing our online services. Read on to learn more about the new COVID-19 protocols at our Lethbridge dealership.

Dealership Practices Designed To Protect You

Adjusting to the ever-changing needs and best practices related to the novel coronavirus COVID-19 hasn’t been easy, but we’re doing everything in our power to protect the residents of Lethbridge that still need to purchase or service their vehicles. In addition to following all government-mandated protocols set out, we’ve also instituted the following practices:

  • Mandatory masks
  • Physical distancing
  • A limited number of customers in the store
  • Hand sanitizing stations throughout the dealership
  • Modified dealership department hours
  • Monitoring staff health and asking anyone that feels unwell to stay home
  • Enhanced, more frequent cleaning and sanitization

While these are just a few of the steps we’re taking, we’re always happy to take feedback or implement new practices to help our customers feel safe and happy. Just let us know how we can help!

Video-Based Vehicle Sales in Lethbridge, Alberta

For those that still need a new or pre-owned vehicle, we’re doing everything in our power to ensure that you can get a good look at the vehicle you’re interested in before even coming to the dealership. We’re accomplishing this by providing vehicle video walk-arounds on request, as well as video conferencing. Simply book an appointment with a member of our sales team via the form below, and we can get the process started for you from the comfort of your home.

At Your Doorstep Service

Another way we’re trying to ensure our customers feel comfortable is through what we call At Your Doorstep Service. This is a by-appointment service where we will pick up your vehicle for a service appointment, then drop it off—ensuring a complete, no-contact service experience. In addition to taking extra precautions like wearing masks and gloves while driving your vehicle, we also clean and sanitize the vehicle’s high-touch surfaces. There’s no reason to let your vehicle service go by the wayside, thanks to Lethbridge Toyota’s At Your Doorstep Service.

Here at Lethbridge Toyota, we’re doing everything in our power to ensure you’re getting the complete dealership experience in the safest manner possible. Simply use the form below and let us know how we can help!